You are finally set to watch your favorite TV show on DirecTV Stream, you are comfortably seated on your couch, and you grab the remote only to notice that the LED light is flashing blue. This is the question that many people ask when faced with such a message and they would like to know what it means and how to solve it. Here's what to know.
Understanding the Remote's Blue Light
The provided DirecTV Stream box or sticks have a remote that has an LED light located at the top part of the device. This light serves a few helpful purposes: This light serves a few helpful purposes:
This means the remote is looking for a connection – The light on your device will start blinking blue when you first unpack it. This means that it is not connected to your streaming device at the moment. When paired, the light will turn to a white steady light.
Indicates a loss of contact – If ever the blue light is blinking again during normal usage, this can be attributed to your DirecTV Stream box no longer being connected to the remote.
Vibration – A blinking green light followed by a short beep means your batteries are low and need replacement while a flashing red light signals your batteries are low.
Thus, in short, the blue blinking light is the signal of the presence of an issue with the remote connection to the streaming device.
Why is My DirecTV Stream Remote Not Connected?
There are a few common reasons why your DirecTV remote may have lost its connection: There are a few common reasons why your DirecTV remote may have lost its connection:
Dead batteries – Poor batteries in your remote may impact on the flow of signals hence the connection. It is advisable to replace them with new AA batteries.
Incorrect input selected – Sometimes, your TV input might be changed to another device different from the DirecTV device, and this affects the connectivity of the remote. Press input or source on your existing television remote to return the regular remote.
Too far away – Ensure you are within 25 feet and in the same visual range as the streaming box. Many things can hinder connectivity since any object that comes in between the signal has the potential to disrupt it.
The streaming box was rebooted - This action unplugs the DirecTV Stream device from the remote control system. You will have to re-pair them.
Electromagnetic Interference – Disturbances from other electrical devices may interfere with the signal of the remote and box for a short time. This usually has a way of dissolving on its own.
How to Re-Pair DirecTV Stream Remote
When your remote is flashing blue for any reason, follow these simple steps to re-establish pairing:
1. Ensure the streaming box is on. Maintain a distance of about 2 feet and ensure that the pointer of the remote is targeting the device.
2. For the setup operation, you must simultaneously press and hold the mute and enter buttons for about 3-5 seconds until the light on the remote starts blinking rapidly.
3. Once blinking stops the light should turn steady white to show that the device has paired successfully.
4. Turn on functions like power and volume to ensure that the connection has been regained.
If the pairing is unsuccessful, then there must be some form of interference or hardware problems that must be fixed for the gadgets to connect as desired.
When Should I Be Concerned About a Flashing Blue Light?
In most cases, a flashing blue indicates only loss of signal momentarily which can be corrected by repairing. But if you encounter any of these situations, it could indicate a bigger issue:
It blinks blue light continually at any time of the day.
Re-pairing helps for a while but the problem comes back again.
* Light starts blinking red instead of the low battery indication
>Some of the buttons do not respond even when placed right in front of the device.
* Remote will not turn on the streaming box at all
Persistent connectivity issues, non-responsive buttons, and a red light flashing instead of a blue one all can indicate hardware issues - issues with your remote, the DirecTV device, or both.
If troubleshooting does not work, then it is time to call DirecTV and see if there is a need to change some of the parts.
And that’s the takeaway on a flashing blue DirecTV Stream remote.
In conclusion, a flashing blue light in the DirecTV Stream remote is simply an indication that the stream was disconnected momentarily from the streaming box. The quick repairing process described above usually helps to fix this fast when done. However, if you keep experiencing remote issues, do not hesitate to contact customer support to know if replacement or repair is necessary. With the right approach, you will be able to watch your shows without interruption in no time!
Transform your viewing experience with DirecTV! Call us today at +1 855-213-2250 to explore our plans and find the perfect package for you. Our experts are ready to assist you and get you set up with top-notch entertainment. Don’t wait—contact us now!
