The DIRECTV Genie is the primary satellite tuner in the DIRECTV satellite TV service offer. Knowing the kinds of Genie receiver model codes and some of the things that you can do with them can be useful in maximizing the usage of your satellite TV subscription.
The Genie Model Codes
DIRECTV has introduced the Genie receiver into the market over and over again from time to time. Here are the most common model codes and names for the Genie:
- HR34- First Genie model
- This is an HR44 Genie HD DVR with enhanced hardware.
- HR54 – Genie HD DVR with compatibility in 4K.
- HS17 – Genie 2 is available with more tuners and more storage space.
- C61K – This is a Genie Mini Client that can be used to connect other TVs.
The model codes and these names can normally be located on a label on the front or back of your Genie receiver. It is helpful when dealing with problems related to customer support to check if you’ve got the correct receiver.
In this article, some of the advantages of Genie hardware are highlighted.
The Genie line brings several benefits over older DIRECTV hardware, including:
- More Recording Capacity: Another feature of Genie DVRs is that you can schedule up to 5 shows simultaneously, and you get 200+ hours of High-Definition programs to store.
- Multi-Room Viewing: Control Genie Minis with your smartphones and view recorded programs and live television on TVs around your home.
- Remote Management Apps: Remotely control your Genie DVR and schedule recordings through a Web browser or smartphone and tablet applications.
- 4K Compatibility: The first models of Genie with a 4K option enable you to watch ultra high-definition content.
Home Equipment HOMELINK Integration With Genie
To make full use of Genie capabilities, you need to properly connect it within your home setup:
- HDMI cables should be connected to the Genie DVRs, and the TV to enable high-definition videos.
- Plug in Genie clients if you wish to view the Genie across several TVs.
- If one desires the local channel OTA broadcasting the AM21 accessory tuner should be connected.
If you are unclear as to the best way to connect your devices, make sure to refer to the manual that will accompany your Genie receiver or consult the DIRECTV website.
Accessing On-Demand Content
A significant advantage of the Genie is that you can get thousands of DIRECTV on-demand options with a click of a button. To access it:
- Go to On Demand and press the button that is located at the center of the DIRECTV remote.
- Search for the categories and shows using the remote arrows and select button.
- Select the title of your choice and see its details of airing and control.
- Scroll down to view the cast and crew list or select to download and watch the movie instantly.
It lets you pause, rewind, and fast forward On Demand shows similar to a DVR. The On Demand library is massive and the best part is that there will always be fresh episodes of the shows and new movies to watch!
Troubleshooting Genie Issues
As it is with any sophisticated electronics, you can at times encounter problems with Genie equipment. Try these basic troubleshooting tips if your Genie is acting up:
- If the menu access is frozen, one should restart the receiver.
- When the video does not come on, make sure every cable connection is properly connected.
- The settings menu has some odd behaviors so try to restore defaults.
- Insert push pins into the security port if someone unauthorized is thought to be accessing the premises.
If the above basics do not help you to solve any issue, you may need to power cycle your Genie receiver device. If you want a quick power off then you simply have to press the red button sited at the front of the receiver for about 10-15 seconds and the lights at the front of the receiver will go off. The Genie will be back on as if nothing ever happened.
Pressing the standby button resets the receiver and most of the time clears up general problems within the unit. And if all else fails, try calling the DIRECTV technical support where you can know if replacement equipment is necessary.
Conclusion
Understanding the Genie model codes, features, and key steps to address issues creates the enabling foundation for controlling and optimizing the DIRECTV service. For more information regarding the other features of the Genie, the receiver user manuals or visiting the DIRECTV website can be helpful. With all the capabilities listed above, you will be surprised at how effective the Genie can be as an entertainment solution!
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