The main offer of the company is satellite television service, so when you subscribe, you will need to have a satellite dish and receivers installed in your house. The dish lets you get signals from the DIRECTV satellites which revolve around the Earth. However, what would you do if one fine day, you feel like canceling your subscription with the DIRECTV? Can you carry the satellite dish anywhere or even sell it? Here is a look at what happens to the satellite dish after you have canceled Direct TV as a telecom service provider.
DIRECTV Satellite Dish Ownership
First of all, one must know who is responsible for the satellite dish and other related paraphernalia put at your home. When you purchase DIRECTV services, the satellite dish, mounting equipment, cables, and receivers bear the ownership of DIRECTV despite being installed in your home. These are service vehicles and equipment, which are provided to you on a lease basis. Thus, when you cancel your DIRECTV account, you cannot simply remove the satellite dish with you or sell it because you only lease it.
Retrieving Leased Equipment
Another step included in the process of canceling DIRECTV entails returning the leased equipment to the company. This entails the satellite dish, the DIRECT receiving equipment, remote control equipment, and any other DIRECTV equipment put in place at your premises. DIRECTV will arrange an appointment with you for a technician to come and dismantle the equipment and take with him the dish and other parts that belong to the company.
Again, there are no charges when one cancels service as the company does not charge for the technician visit or equipment retrieval. DIRECTV owns the right of the equipment and thus, you should let them retrieve it from your premises within a reasonable understanding after cancellation. If you’re in a position to refuse to provide the equipment, you will be asked to pay the unreturned equipment fee.
Do You Think I Can Purchase the Satellite Dish?
The following are the types of questions that some customers have when they decide to terminate their contract with DIRECTV; However, the lease agreements that were signed with DIRECTV do not state the DIRECTV Lease Agreements: Options to Purchase the Equipment 20 purchase of the equipment as an available option. It also indicates that subscribers could not take the dish and receivers back after canceling the service since DIRECTV retains full ownership of the property. Any suggestions to sell the equipment to you directly would only have to come from DIRECTV and not the dealers on the field.
Why they can afford to do so is that the DIRECTV satellite dishes and the receivers are uniquely designed. They are specifically meant to operate within the DIRECTV satellite service provider setting. While customers may use the dishes to make the purchase, the probability of unauthorized access emerges in their attempts to use the equipment with other providers.
Do they take away the dish mount?
Should a technician be required to come to your house to pick up the DIRECTV equipment, then he or she will take with him or her all the DIRECTV equipment. This includes the satellite dish, mount and screws, coaxial cables, and the receivers of the system. But they generally do not take off the satellite dish mount that is affixed onto the roof or a wall using bolts or screws. This dish mount is yours to keep When the dishes are taken, this dish mount will be taken too but since it is a prop, it will remain with the actors to use as they wish.
Standard dish mounts do not appear to be considered proprietary equipment by DIRECTV. The mount is just a structure without any purpose of its own on its own, but it is designed to hold an actual satellite dish. The mount would have to be disassembled or have bolts or seal exterior holes extracted by technicians, which would consume much more time and labor. This is especially the case if the mount is installed professionally: the rubber is cemented, which prevents it from moving. Since there is no danger associated with leaving the mount in place, DIRECTV does not see the need to fully remove the mount in most circumstances.
What About Self-Installed Dishes?
The process of getting your satellite dish back is the simplest if you have your DIRECTV equipment installed by a certified technician. On the type of equipment that is leased at your address, there is clear evidence that documents that capture this information are comprehensive. In contrast, most consumers prefer opting for the do-it-yourself option for the installation of the subscription. Suppose you installed the dish yourself on cancellation?
But suppose you did the initial satellite installation on your own by not seeking the help of a technician, then you need to return the DIRECTV equipment that you got on lease. Your records in DIRECTV will indicate leased gear shipped to you, and a technician will be sent to your place to gather and disable the rented equipment. In case you are unable to reach the dish or if you have some issues regarding the holes in exterior walls that are left behind you should inform directly or the technician directly before going ahead. They can work out a strategy for how to tackle each situation on an ad hoc basis.
I sometimes wonder if it is possible to get a signal just with the mount only.
If DIRECTV disconnects the physical dish but leaves the dish mount behind upon returning to collect the actual dish, you might be curious if the remaining mount is capable of picking up a satellite TV signal. However, the mount as a standalone subassembly is unable to receive a signal. It is merely a bracket that is specifically aimed at offering proper support to a functional satellite dish.
The mount on its own with no special DIRECTV satellite dish and the properly aligned angle bolted on it has no functionality of providing satellite programming. You can put another satellite dish before the mount, and even in that case, you could not receive TV signals through the mount. However, once DIRECTV returns its equipment, the disjointed dish mount remains a mere stand without the ability to access satellite TV.
To conclude, in any circumstance where you decide to cut your subscription with DIRECTV, the company will take back all the satellite TV equipment that was given to you under leasing, namely the dish, the receivers, and accessories. While the technicians generally leave the mounting brackets in place, what is left cannot get a satellite signal unless, of course, there is a satellite dish. It is important to be especially careful about the cancellation policy of DIRECTV in addition to the policies on returning the equipment as you do not wish to be shocked by extra charges.
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