Another feature of the DIRECTV Stream devices is the voice remote, which makes it easier to manage the device and search for programs and channels. However, it can be a disadvantage when the two gadgets are out of synchronization, whereby the voice commands and some buttons on the remote cease to work. Fortunately, re-syncing the remote is an easy process to accomplish. Below is a guide on how to program your DIRECTV Stream remote step by step.
Check if the Remote Needs Re-Syncing
Syncing can be done, however, it is advised to ensure whether this is the problem or if something else is wrong. Turn on the TV and press some buttons on the remote control – if some buttons are working but others are not, then most probably the remote needs to be synchronized. Other symptoms include if voice commands are not recognized or if pushing buttons results in functions that are different from the button.
If you determine that there is a syncing problem, you can proceed to the below steps.
Step 1: Stand Within 5-6 feet of DIRECTV Device
First, make sure that you are standing within 5-6 feet distance and in front of the DIRECTV Stream device with the remote. The closer you are, the better chance the sync will work. Ensure that you have clear visibility and there are no obstacles between the remote and the device it is commanding.
Step 2: Press and Hold OK and Mute
Starting with one hand you need to press and hold the round OK button in the center of the keypad as well as the Mute button at the same time. Continue to hold them both down firmly.
Step 3: Watch for Flashing Green Light
Pressing the OK and mute buttons simultaneously glance at the topmost corner of the voice control region. The power and volume buttons should be pressed simultaneously and you should observe a steady green light turn to a flashing green light.
Step 4: Keep Holding Until the Light Turns Solid
Keep both buttons pressed until the green light starts to blink again and goes back to a solid green light. This should take around 3-5 seconds or more depending on the internet connection of the individual or group of people that are using the program.
In case the light becomes steady green, you should let go of both of the buttons at the same time. The remote should now be able to sync back to the device without any issues.
Step 5: Test Sync and Functions
To check if the sync is fine, perform some voice commands and press some buttons to check if the functions are working fine again. Go to a DIRECTV Stream channel or type a program on the voice remote.
If all features look normal with no signs of a problem that appeared again, then you have reset the syncing of the remote and device. Happy to use your remote voice commands and program control options!
What If It Still Isn’t Working?
Even if you adhere to all the steps highlighted above, and buttons or voice control do not work as expected, it may be a sign of a more profound problem that affects the connection. Try the below troubleshooting tips:
* Reset the DIRECTV Stream device by removing its power source for at least ten seconds before reconnecting. If so, then attempt to perform the same sync steps that were mentioned earlier in the article.
* Ensure that batteries in the remote have enough charge. If unsure, replace them with brand-new batteries.
* Ensure there is nothing that is in-between remote and device even if it appears to be small. Remove them if found.
>Perform a factory reset on the DIRECTV Stream. This step should be considered when all other steps have failed to meet the objectives set.
In most cases, the simple synchronizing procedures outlined in this article should help the DIRECTV Stream remote function as intended. But in rare persistent cases, you may need to call [support](tel: For further assistance and advice not provided here, the company can be contacted at 833-202-7102 regarding possible replacements if still under warranty.
Prevent Remote Desyncs
To prevent such incompletely synced results, be careful not to press any buttons on the remote. You should also always ensure that there are fresh batteries in the device at all times and that they have been completely discharged.
Try to position the DIRECTV Stream device as far from other devices and other wireless interference from the devices as possible. Ensure that there is a clear line of sight between the remote control and the device.
Adhering to those basic preventative measures will reduce the likelihood that you have to resync the remote in the future.
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