Dish Network is one of the market leaders in satellite television services in the United States. Some of the benefits of subscribing to Dish include: Dish offers you the opportunity to watch hundreds of High Definition channels, you can record your favorite shows using the Digital Video Recorder or DVR, you can also get access to the On Demand services.
However, to enjoy Dish programming, the viewer has to key in a 4-digit passcode on the satellite receiver. This helps in ensuring that only those who have paid for the content have access to it. If you have lost your Dish password or if you would like to deactivate it then there are action that can be taken.
Check Your Bill
If you have just misplaced your Dish password, then this is the simplest way to get your password; check your last bill or receipt email. Statement will normally contain the 4-digit passcode to your dish. Well, find an old paper bill or scroll through your inbox and find a Dish billing statement. The passcode should be written there in clear.
Use the Dish Website
Dish also provides its subscribers with an opportunity to view and control their account via the internet. Go to Dish account dashboard and enter your account credentials to get into your account, navigate to the “Manage Passcode” tab. This will reveal the current set-top box passcode that you are using. If necessary, you can also clear the passcode for this section as well so that the user does not have to enter the passcode every time he uses the application. Now, simply remove the numbers and click on save.
It is also possible to use the Dish website to regain access if you are locked out after entering the wrong passcode several times. It will be possible to reset the receiver and, consequently, delete the passcode.
Call Dish Support
If you cannot locate your Dish Network password through your previous bills or the Dish Network Website, then you can try contacting the Dish Support. Then proceed to inform the customer service agent that you require assistance regarding the recovery of your 4-digit passcode. They can easily retrieve your account information and pass code through your account holder information.
However, kindly take note that for security purposes, Dish agents can only release the passcodes to the account owner or an authorized user. Expect to be asked for details about yourself and your account before the agent can give you the passcode on the phone.
Use the Remote Control
Most satellite receivers have a backdoor passcode which allows you to reset the PIN as well as enables you to avoid the requirement to contact Dish at all.
To use this master code:
- Switch on your television set and your satellite set-top box.
- On the Dish remote, press the Menu key.
- Select the Locks option.
- Input the master code – 0073
- When asked to do so, turn off the locks.
This will also eliminate your parental controls and custom passcode. When you are through with all these procedures, you should be able to watch Dish programming without the PIN entering.
Factory Reset Your Receiver
If none of the above options work, performing a factory reset on your Dish Network receiver will also clear out your custom passcode. This process is slightly more complicated than the other solutions but can be a backup if none of the other work.
On most Dish boxes, here is how you factory reset:
- To turn off the receiver press the power button that is usually located at the lower right corner of the device.
- With the machine in the off state, press and HOLD the power button to make all the front panel lights light up.
- Release the button and wait for the lights to blink again.
- After the blinking stops, press the power button one more time to turn the device on completely. This will complete the reset.
After your Dish receiver has restarted, it will go back to its basic default settings where you are not prompted for a passcode to view channels and programs.
Get a Replacement Remote
One of the main problems that can be associated with a faulty Dish Network remote is that it can lead to passcode problems. Issues relating to some buttons might make you unable to gain access to the locks menu where you have an opportunity to alter your PIN. Or you may be unable to input the correct code because the button presses do not function as they should.
If you believe that the remote-control damage is preventing you from using your Dish box, then getting a new remote can help you regain full control. The remotes can be purchased directly from Dish, or you can buy a generic remote control at an electronics store or online.
Avoid Further Lockouts
If you have managed to get back your Dish account login details, ensure that you do not get locked out again by storing your password securely. Put it down in writing and keep it in a file containing other account related details. Also, pay attention if Dish notifications are warning that your passcode or Parental Control PIN is changing or being reset for security.
Using the above steps, you should be able to regain access into your blocked Dish receiver by utilizing the different password reset and unlock methods. And to record the correct PIN after the access is regained helps one avoid the process in the future.
Ready to upgrade your TV experience? Call us now at (877) 471-4808 to find the perfect Dish Network plan for you! Don’t miss out on great entertainment—our team is here to help you choose the best package and get you started today.