Dish Network is one of the most dominant satellite television providers in the United States of America. But there may arise a situation whereby you find yourself or decide to move and separate. Dish cancellation and returning equipment are quite easy if you follow the right procedures. This guide will explain how to cancel Dish Network and return your equipment without stress.
It is recommended before canceling any of your accounts first review their status.
If you are planning to cancel Dish Network, then it will be wise to do it after checking on your current account. Dish will typically have early termination fees if you opt out of the deal before the agreed-upon time is over. The majority of the Dish contracts usually span for two years. So if you still have many months left, try to find out the amount they’ll charge for early termination of the deal.
The early termination fees are not constant and can range between $10-20 times the remaining number of months in the contract. Thus, if you have any more than 12 months, then you should prepare to pay about $120-$240. Not all promotions come with an early termination fee. But always check this first before canceling Dish service.”
You must be familiar with the return policies for your equipment.
You have to return all Dish Network equipment that you were using under the lease when you decide to cancel the lease. This encompasses receivers, remote controls, cords, satellite dishes, satellite mounts, and LNBs which is a small box typically fixed at the dish end. If you fail to return any Dish gear you have, you will be subjected to non-return equipment fees. As with early termination fees, these are not universal but average at $100 per item.
Dish offers several ways to return your equipment that ease the cancellation process:
1. Schedule A Return Kit Mailing
Dish will provide you with pre-paid shipping boxes and labels to ship back your Dish gear. Everything that is required from the customer is to pack all the items securely, adhere to the return labels on the box, and then drop off the boxes at the nearest UPS. This is the simplest method of returning items through Dish.
2. Mail Equipment To Return Centre
Dish also has a comprehensive return hub where you can send items back directly if you so wish. While you have to purchase your shipping boxes and pay for postage, this is still a convenient return option. However, it is advised to insure the package and keep the shipping receipts in case of any complications. The return address is:
- DISH Equipment Return Center
- 9601 S. Meridian Blvd
- Englewood, CO 80112
3. Leave Equipment at the Nearby UPS Centre
Last but not least, Dish lets you return the equipment to any UPS Store close to you and without the need to buy a box. By choosing this method, packing and shipping costs will be under your responsibility as with the return center mailing address above.
It is advisable to double-check your final bill before paying it.
When you are finally billed, take your time to look at every charge on your bill. Make sure you are not charged for any months after the cancellation of the service. Search for other charges such as equipment return fees, early termination fees, and balance on the account. If you think that there are discrepancies in the charges listed on your final bill, you should call Dish billing at the soonest possible time so that discrepancies can be discussed before they become due for payment.
What You Need To Know About Dish Network Cancellation
After being familiar with all the equipment, fees, and a final bill if you are canceling Dish, you are now prepared to cancel your service. You can cancel Dish Network using one of three simple methods:
1. Call Dish Cancellation Line
The easiest way out is to call the dedicated cancellation department of Dish Network if you wish to cancel your subscription. Their contact information includes a phone number at 1-800-333-DISH (3474). It will typically take 5-10 minutes to have the actual cancellation conversation with the counterparty. However, the hold time can be 30 minutes or even more, especially when there is a high influx of calls during certain hours.
During your conversation with the Dish agent tell them upfront that you want to discontinue the service. Supply the information and the reason for canceling when you will be asked. It is a real-time termination where the agent logs your termination on the call rather than informing you of the date when you will be disconnected. Before ending the call, ensure that the cancellation process has been fully processed and get a confirmation number.
2. Cancel Online
That being said, it must also be noted that canceling online through your Dish account is just as easy. Go to the account dashboard and navigate to Support > Cancel Service. Choose ‘Disconnect Immediately’ if you’d like to end the call as quickly as possible. As with calling, there are questions regarding why you are leaving Dish and account details.
Once you complete the online cancellation form, go to your account dashboard and check it. If the internet disconnection request went through properly, it should now display that your Dish account has been closed permanently. It is wise to print or save this as a cancellation confirmation just in case.
3. Mail Cancellation Letter
Another method of formally terminating your Dish Network subscription is by writing a letter of cancellation. Like calling but slower, more likely to be incorrect than canceling online, it does this though. Your cancellation letter needs:
- Please state the account number and the name on the account.
- Service address
- Reason for canceling
- The date you wish service to cease
- Name in print and manual signature
Ideally, it is recommended that the cancellation letter is sent through registered mail to ensure that delivery is evidenced. Address it to:
- Dish Network L. L. C
- Attn: DISH Account Cancellation
- PO: Box 9033
- Littleton, CO 80160
Your service should be canceled 1-2 billing cycles after Dish receives your mailed cancellation notice provided your notice was mailed at the completed date requested.
This is all the information you need to know about canceling Dish Network service and returning the equipment. Just ensure that when going through each of the steps, you do it following the right procedure to avoid any other charges or fees. It is important to plan for the cancellation and learn about the process well to avoid complications and unnecessary frustrations after disconnecting from Dish TV.
Ready to upgrade your TV experience? Call us now at (877) 471-4808 to find the perfect Dish Network plan for you! Don’t miss out on great entertainment—our team is here to help you choose the best package and get you started today.