DirecTV Stream, which used to be called AT&T TV, offers live TV streaming with numerous options for channels. If you wish to cancel your DirecTV Stream service, it is rather simple, and you can do this either through their website or by calling their customer support. Below is a guide on how to cancel DirecTV Stream with ease:
Emergency Account Status Check Before Cancelling
It is advisable to first verify the status of the account before proceeding with the cancellation procedure. This includes:
- Finding out when the billing cycle is due - This will inform you when the service provider will disconnect your service after cancellation.
- Finishing any payment due – Check whether there is any balance that is due before canceling to avoid further problems.
- Disabling auto-renew – If this option is on, switch it off to prevent further charges when the subscription is canceled for the month.
Once you have all the particulars, you are set to go ahead and cancel.
Cancel DirecTV Stream Online
If you want to cancel the DirecTV Stream subscription, this can be done online with ease. Just follow these steps:
1. The customer should visit the directv. com/my account webpage and sign in to their account.
2. Either select ‘My services’ on the menu bar or click on ‘Manage my services’.
3. You will need to locate your DirecTV Stream subscription and choose ‘Cancel service’
4. When the system asks for the reason for canceling, be sure to indicate the reason.
5. Choose ‘Continue to cancel’ then ‘Cancel service’ to proceed
When these steps are done, your account will display DirecTV Stream as having been scheduled for disconnection. Remember, billing and service will persist until the next billing cycle after you have canceled your subscription.
Cancel By Phone
Another way to cancel DirecTV Stream is by talking to a customer service representative, which can be done by phone. Call 855-212-8877 and when prompted:
1. Dial Cancel Service to be connected
2. Confirm account information when requested
3. Make it clear to the agent that you want to cancel the service as soon as possible.
4. Confirm cancellation details provided
Like the account cancellation, the account will still be open until the next billing date of your subscription. It is also important to clear any balance left before the new card arrives.
Return Equipment After A Cancellation
If you leased equipment from DirecTV Stream like the set-top box or voice remote then you have to return the items upon canceling the service. It is mostly returned through a prepaid UPS label that is included for most items. This is because it is important to avoid any problems related to such fees as well as other issues regarding returns in the future.
What gets canceled in My DirecTV Stream account?
Once you disconnect your DirecTV Stream service, you will immediately lose access to:
- Live channels and TV recordings
- This includes premium channel options and add-on services.
- Live streaming applications and integrated content
- Regional sports networks
- This section includes changes in the account settings and payment options.
If you used your subscription to access streaming apps like HBO Max, you will now need to subscribe to them individually. Recordings also disappear after disconnecting the call so ensure that you save any information that you want before disconnecting the call.
Fortunately, canceling DirecTV Stream is relatively easy Since its launch, a lot of people have asked how they can cancel their subscriptions and we are detailing the process below. It is simply a matter of deciding whether one wants to manage the account using the online account portal or over the phone. Then complete payment responsibilities, return the rented equipment, and your account will end at the subsequent billing cycle. All it takes is a few easy moves to disengage service without being charged a dime more than agreed.
Transform your viewing experience with DirecTV! Call us today at +1 855-213-2250 to explore our plans and find the perfect package for you. Our experts are ready to assist you and get you set up with top-notch entertainment. Don’t wait—contact us now!
