Dish Network is among the leading television service providers in the United States, with a customer base of millions of people. Although DISH provides good services and reasonable prices one can also note that this company has fees if a customer decides to cancel the service before the contract is completed. Depending on the specific terms of your contract, these early termination fees can run anywhere from a hundred to a few hundred dollars.
Fortunately, there are a few legal instances when you can terminate the Dish contract and avoid having to pay expensive fees. Here are the main methods to avoid Dish cancellation charges:
Leave the Area That Has No Dish Service
Dish will allow you to terminate the contract without any penalties if you relocate to an area where Dish does not operate. For this, you will be required to present a valid proof of new address such as a lease agreement or bill statement. This is only true if Dish doesn’t service your new area at all, so make sure to consult the availability map.
Cancel Within the First Day of Using the Service
Dish provides a 24-hour ‘Buyer’s Remorse’ policy whereby you can cancel all new service agreements at no cost within the first day. If you want to use this cancellation window, you must call their customer service line within 24 hours after activating your Dish account. It just means that you have to return the equipment you leased if you no longer have a use for it.
Change to a bundled Service Package
If you subscribe to Dish TV with one of their affiliated services including ATT Wireless or Home security system, there are different clauses on contracts. These bundled deals are normally accompanied by satisfaction guarantees of up to a month within which you can request a refund or dodge termination fees if you decide to cancel your subscription.
Exploit Their “Moving in With Family” Exemption
Dish allows people with a qualified family plan to terminate the contract early in case of moving in with a family member with Dish. COUPON OFFER You will be required to provide documents indicating that you currently live in the same location as your qualifying relative with an active Dish subscription. Here, Dish does not include roommates or unmarried partners under its policy.
Issue Orders from the Military to Relocate
For military consumers, Dish does not charge cancellation fees if the subscriber submits PCS orders or deployment documents that show the consumer is relocating to a place where Dish services are unavailable. This applies to transfers within the states or across borders of other countries. It is also important to note that military transfer orders can be utilized by spouses and dependents to cancel Dish contracts early with no penalties.
Downgrade your package instead of canceling
Instead of canceling the Dish account, another option is to reduce the Dish package deal to a cheaper one. Switching to a lower-priced package would effectively decrease or even remove termination fees, and you can likely cancel the subscription entirely once again for a lower balance. Just remember that rules governing the return of equipment are still in force.
Utilize Their 30-Day Price Lock
If Dish increases your bill during the first 30 days of the commitment, you can use their Price Guarantee policy to prevent being charged for early termination. To meet this, the price increase cannot stem from taxes or your decisions, though if Dish raises the base price initially, you may cancel under the guarantee.
File a Complaint with the Better Business Bureau
Despite the fluctuating results, some Dish users who provide official complaints regarding contractual breaches get their fees waived or get credit on their Dish account as a form of goodwill. Avoid using emotions and be as factual and brief as possible when describing how you feel betrayed or trapped and Dish might try to sort out the situation peacefully.
Referral deals are another way to benefit from the business, and this is because most people if not all, tend to cancel them.
In case you registered for Dish under the tag referral offer that someone recommended to you, often there are terms that both the accounts are free to terminate the contract without charges in case one of the parties cancels early. New customer promotions should also be reviewed for any fine print before subscribing.
Transfer Service to Another Owner
Instead of canceling your Dish subscription completely, you can also request a transfer of your service to another person, say a relative or a friend. Early termination fees only apply if the new person is not willing to create an account and take over the contract.
To sum up, being a wise Dish customer means knowing their different policies connected to the early cancellation of the contract. Go through all the promotions, bundled services, exemptions, and any form of guarantee to ascertain any fee waiver clauses that might have been included in your specific contract. If necessary, kindly but insistently demand that Dish customer service representatives disclose all possible cancellation scenarios. By just doing a couple of online searches and some prior planning, you should be able to avoid the costs of early termination fees.
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