One thing that is quite clear, getting DIRECTV installed in your home does not take a lot of time. Minor installations on average take a few hours to complete, from the moment the installation begins to the time it finishes. It will take some time depending on the type of installation that you require but in most cases, the whole process of arriving at your house, assessing the type of installation that you need, up to the time when your television set is fully connected and ready to use, should not take more than one day.
Pre-Installation Steps
Well, here are some things that you may want to do before installation day; DIRECTV recommends:
Selecting a package and services to offer with your business. Talk about which channel package you want as well as what extras if any you would like too. Do you have a preference for special programs like movies on HBO or sports events? Spend several minutes and think through the various possibilities and select a proper plan for your household.
Picking the day and time to have the appointment. Discuss with a DIRECTV expert about the time of the day or the particular day of the week that you want the installation to be done between 2 and 4 hours. Usually, it is possible to have early morning and late afternoon slots depending on the travel time to and from the site.
Verifying satellite access. An installer would require a satellite dish with a direct-sight view of the South Pole to receive the best signal. Ensure that there is enough area of the compound that you wish to install the system without any barriers such as trees on the area.
Clearing paths inside. Cabling for the dish is required where the dish will be installed as well as to each location in the house where a TV will be connected. Remove from the room any furniture and items that might restrict access to walls or ceilings through which wires will be pulled.
Installation Appointment
The technician will install the system within the agreed time before or during the appointment period of the day. Ensure that an adult is accompanying the minor who is 18 years and above to avail and sign for the service as well as answer any questions that arise during the process. The installation process typically includes:
1. Initial Walkthrough
The installer will review some aspects of your home and confirm that the pre-designated location of the satellite dish has an unobstructed view in the southern direction. The technician will also make sure that you agree with the wire routing inside your respective TV areas. In cases where there are problems involving satellite signals or wire paths, the installer shall inform you of what can be done as a measure towards arriving at a solution.
2. Mounting the Satellite Dish
Finally, the dish is permanently attached to one of the external surfaces of your home, often the roof or side walls. Propers alignment is critical here to ensure the dish can ‘see’ the distant satellites that orbit in the stratosphere to bring your programming signals. It may take several tweaks to get the best signal which the installer has to make to get the best signal.
3. Wiring Connections
When it comes to installation, cabling is then pulled from the dish to your home upon installation of the satellite. It only requires one wire for a single television with no other additional connection requirements. For whole-home DVR services and multi-room viewing, several wires are run which leads to a splitter box. The cords are hung safely on the outer and inner walls concerning the TV points and places.
4. Receiver Setup
Your satellite dish transmits content signals, however, to have a programming for view, you are going to require a device known as a receiver. Technicians will then offer and connect GENIE HD DVR receivers for all TVs you own. The box gets positioned near the television and the installer confirms the connectivity to the outlet cable and the TV.
5. Testing and Activation
Lastly, the installer will also run some tests on all products of DIRECTV to confirm they are in the proper working condition. The pressures to be applied include connecting and disconnecting the connections, signal strength, picture/sound quality, and ease of use of the channel or menu. You will also be guided on some of the fundamental operations of GENIE DVR. Accounts get activated in a way that enables people to start streaming their shows as soon as possible. At this time, clients are allowed to ask any questions they have on operating any of the DIRECTV equipment.
Total Installation Time
The average time it takes to install a normal set-up of the entire system for a basic single connection of a TV is approximately 2 hours. If more than two TVs are added to the system, it may take more time, roughly increasing to nearly 4 hours if the configuration is complicated and involves 4-to 5 rooms. In the end, you should be ready for a working DIRECTV system where you will have access to hundreds of distinct channels that are clear and your GENIE DVR buttons that are easy to program.
Post-Installation Support
Once an installer is through with their service, DIRECTV goes the extra mile to ensure that customers get continuous service in case of any lapses. You are provided with online qua, by phone, and chat support and it is available any time of the day. Most issues can be addressed through troubleshooting, although if equipment requires calibration or if parts have to be replaced, technicians can be sent to your place at no extra cost if you are under your warranty.
You can also request line peeks where an installer comes out to your house to move a dish or wiring in the event something degrades the signal like a storm or vegetation growth or the like. They would like to make sure that you get the best productivity for being able to continue using DIRECTV as you were when it was activated.
Transform your viewing experience with DirecTV! Call us today at +1 855-213-2250 to explore our plans and find the perfect package for you. Our experts are ready to assist you and get you set up with top-notch entertainment. Don’t wait—contact us now!
