HughesNet is among the leading satellite internet service providers, particularly in the areas where cable fiber Internet services are limited. Another thing with HughesNet that I found to be quite useful is the fact that you can choose to have your connection paused for a while if you so desire. However, to what extent is it possible to suspend HughesNet in the first place? What you must know is the following.
Suspending Satellite Internet Service as a concept is defined simply as the act of stopping or ceasing satellite internet service from being provided.
Paying a monthly fee to HughesNet or other satellite internet companies means paying to suspend the service stopping the account for a certain amount of time. When you are suspended, customers are locked out of using the internet service while at the same time, they don’t incur any charges for it.
Some reasons you may want to suspend satellite internet include:
- You are going to be on a trip for a long time and are unlikely to need to use the internet.
- You are aiming at reducing your expenses when the financial period is lean.
- You possess a summer house which you only use during summer.
- If you live in a region with a much stormy season, you want to be able to cease service during such a time.
It allows you to pause the service and can offer you the opportunity to pay for only the months that require the service and go online.
HughesNet Suspension Policies
HughesNet’s service offers the option for its subscribers to temporarily deactivate the satellite internet for up to six months. It’s possible to request a suspension of varying duration, which ranges from one month to six months within the annual effectiveness period of twelve months.
Suspending the internet can be very helpful especially during a certain period because you are not charged your regular monthly bill. However, HughesNet does point out that there is a $15 monthly maintenance fee for every month of the service suspension. This fee is charged to cater for the expenses incurred in managing your satellite equipment and account when it is put on inactive mode.
A suspension means your internet service itself gets shut off. This is to mean that sometimes you will not be able to go online or even use data. In brief, it essentially places your account in a state of dormant or temporarily suspended mode.
Also key to note with HughesNet suspensions:
- You can be suspended for a month or any number of times within a year but the total suspension period of the year cannot exceed 6 months. For instance, you may opt to suspend the child for 3 months once and for 2 months the other time.
- Suspension also comes with the qualification that an account must be active and in good standing before it can be suspended. If your account has due balances, you must clear them first before proceeding with any of the options above.
- Once the suspension period is over the service will be automatically restored online. There is no need to contact HughesNet unless one wishes to prolong the suspension or resume usage at an earlier time.
HughesNet service can be suspended but the following is how to do it:
Paying for your HughesNet satellite internet plan and halting your service is simple, but can be done online or through phone. Here are your options:
Online Suspension
The easiest way is to go to the HughesNet online account login and choose the feature for the suspension of the connection. They will request you to indicate how many months you wish to suspend your service (ranging from 1 to 6) and the preferred start date of the suspension. Once HughesNet has processed your request, the service will be deactivated on the date of your choosing.
Phone Suspension
You can also dial HughesNet at the toll-free number 1-888-283-5137 and discuss with a customer service representative to freeze your satellite internet. Make them understand that you wish to perhaps close down your service for how long, and the time when you want this to be done. This may take a little longer than the self-service online method, but it is formally correct and often less frustrating for the employee.
Reactivating Suspended Internet
There is no need to read more regarding how to reinstate hughesNet once a suspension is over because it is not required that you take any move to do so. Normally, the suspension of the satellite internet service under HughesNet will automatically expire after the prescribed number of days, and the service will resume again.
Service should resume as normal within 24 hours from the date that the service suspension was lifted. You will begin regaining the ability to use the Internet again, and billing will resume as soon as the filter is reactivated.
The only available option is the case of a desire to reactivate earlier than the suspension end date specified by the user. Otherwise, you’d have to contact the provider on your own and ask for service to be resumed through an online portal or by calling the support team.
Extending a Suspension
If an individual can complete a suspension period and they feel that they need to be suspended longer they can ask for a suspension extension. If you have not used a suspension for a year then you can make that suspension last longer by up to the allowed maximum of 6 months.
For instance, let’s assume that you initially opted for suspension for 2 months, and at the start of the calendar year you had 4 months remaining, then, you can add up to 4 months to the current suspension period. Another situation is when there is no need to reactivate just to ask for another suspension period in a course.
Key Takeaways About Suspending HughesNet:
- HughesNet can be suspended for up to 6 months for each calendar year and resumes automatically.
- Additional charges of fifteen dollars are expected for each month during a suspension.
- The suspension of service also means that the service will resume as soon as the suspension period elapses.
- During a suspension, you’ll be unable to go online or be charged for the time during which the suspension is in effect.
Occasionally disrupting satellite internet is a good practice if one does not require constant connectivity to the internet as this will help in cutting costs. However, note that there is a yearly 6-month limitation as well and you will also be charged 15 dollars every month for this service to be applied to your HughesNet line of service.
