For those viewers who are current DISH subscribers but are not completely satisfied with the current channels they have selected, then you will not have a big problem to contend with in this regard. Here is a step-by-step guide to changing your DISH channel package:
1. Determine which package appeals to you more
The first decision is which DISH package is the most appropriate package according to the channels of the customer choice and how much they are willing to part with. The organizational structure of DISH provides channel packages as low as $59.99 per month. Some popular options include:
- DISH America's Top 120: Get over 190 channels with our packages starting at $69.99 per month
- DISH America's Top 200: The best value package of more than 240 channels for only $84.99 per month.
- DISH America's Top 250: More than 300 channels for just $94.99 per month.
- Other cable and satellite TV: movies such as HBO, Showtime, and Starz.
- International packages: Chinese, Russian, Polish, etc.
Selecting one of these packages, and compare their channel listings to determine which package is most favorable to your household in terms of the channels and pricing. You can view all the channel packages offered by DISH on their website and also their respective prices.
2. Call DISH Customer Service
After you’ve decided on which new package you want, you can call DISH (877-471-4808) to inform them that you would like to switch packages. DISH Account Service Representatives are available all days, at all hours.
When you call, they should be informed that you are interested in changing your programming package. When giving instructions to change the package, ensure that you give the name of the package you want the system to change to, for instance, DISH America’s Top 120 or DISH America’s Top 200.
3. Check the package description and the prices
The DISH representative will then briefly describe all the changes to the channels, the price, the length of the contract, and other changes that were made to the new package you want to switch to. To avoid any confusion, it is recommended to clarify the exact monthly price that the representative has mentioned for the change of package.
4. These are the understanding impacts of changing packages.
Changing channel packages could impact:
- Monthly costs: The new package may cost less or even be more expensive per month in comparison with the previous one.
- Channel availability: Ensure your base networks are present or offered as an option in the new package.
- Contract renewal/cancellation fees: This means that when you are in the middle of a contract, you may have to deal with some fees.
Other changes may accompany the package change and one should be clear with the representative on any change on the channel or billing changes to avoid any hitches.
5. The following date for the change of package should be requested:
DISH usually adjusts packages within 24 hours from the time the request is made but put when you want the channel package change to occur. The costs of programming are accrued daily, so you need to determine if you would like to upgrade or downgrade your package at the start of your month or at any other time.
6. Obtaining an acknowledgment of change of programming package
When ending the call, it helps to speak to the DISH representative and confirm verbally that they have switched to the preferred programming package. You expect to be certain the right package will be activated at the right time before the call gets disconnected.
7. Recall the new package after the change has occurred
If DISH has made the change and your new program schedule is now in place, go through the listings and browse carefully. Ensure that you now get to those expected channels in the new package and that its billing is done at the agreed-upon rate. If there are any problems the best way is to call back DISH right away to get the problems fixed as soon as possible.
Consequently, switching of channel packages with your satellite provider is not a herculean task especially when you know which specific channel package you wish to change to when. You can even call DISH directly, reach the Account Service Representative, and get the switch done immediately. They may also be inclined to offer the promotion price if you raise your concerns about the prices. This will allow you to easily swap out the channels and packages that you have with DISH TV for the ones that you prefer and afford.
Ready to upgrade your TV experience? Call us now at (877) 471-4808 to find the perfect Dish Network plan for you! Don’t miss out on great entertainment—our team is here to help you choose the best package and get you started today.
